House of M&Z ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, website, or make a purchase with us.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, inquiries, or promotions
- Improve our website, products, and customer experience
- Send marketing communications (only with your consent, where required)
- Prevent fraud and ensure security of transactions
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers (e.g., payment processors, shipping couriers) who help us operate our business
- Legal authorities, if required by law or to protect our rights
- Business transfers, in the event of a merger, acquisition, or sale of assets
4. Cookies
Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though this may affect site functionality.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Children's Privacy
Our products and services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
